Toyota Motors had been hold the philosophy of customer first and quality first from Mr. Kiichiro Toyoda,Through continuous communicates with customers and listen to customer's needs in order to create the products become valuable, economical even exceed custormer's expectation.Besides, looking forward to be a forerunner in the world and deputation of quality.

Just as TOYOTA always adhered to the principle of "customer first", when we learned that the first truck had failed, we immediately sent people to the scene to apologize to the customer, some people reloaded the goods, and some people went to the bottom of the truck to check the cause of the failure. This scene of the founding period faithfully presents TOYOTA's ideas and attitudes. KUOZUI inherits the original intention of TOYOTA and takes the needs of customers as the center, from new car planning, production preparation, parts procurement, manufacturing to quality management and even sales and after-sales service, KUOZUI has formed a close and efficient complete system with general agents (HOTAI) and parts suppliers, this powerful system can provide customers with the most rapid, reliable and high-quality services. In addition to the improvement of KUOZUI's own products, it also includes the management of local parts suppliers and the improvement of overall quality, and through continuous communication and technical exchanges with overseas parent factories (Toyota Motor), we reflect the issues and needs that customers attach importance to in the development of new vehicles.

As a member of Toyota, KUOZUI will never forget the lessons of 2010, and reflect on the TOYOTA Re-start Day every year, and put the three promises made by President Toyota to the public: Not to escape, Not to lie, Not to distort the truth, regard it as your own code of action anytime, anywhere, follow safety and quality as the priority in everything, and thoroughly practice it in daily actions.

Quality Control has always been our highly regarded, in order to align with international standards and strength KUOZUI management system, to enhance international competitiveness, KUOZUI had obtained ISO 9001 certification of quality management system. Through regular audit activities to construct systematic, comprehensive quality control system which corresponds to customer expectation more.

To implement quality awareness, everyone is the key to quality assurance

Quality is like a big tree, we need to protect and care for it together, we need to improve it day after day (watering), we must also have a kind sunshine (TOP care) and various quality assurance activities (fertilizer) to grow, grow and thrive, so that we can continue to attract customers (birds) to consume our products (fruits), and can face environmental changes (wind and rain), and after creating a strong and solid trunk (quality growth rings), there is no need to worry about competitors.